Contact Us

Contact your KSU representative 

  • KSU logo statue in front of Kennesaw Hall with blue sky in background

    Contact your KSU eCore Representative




    Need technical assistance?

    Do not contact the KSU Helpdesk!

    • Man looking frustrated with a woman standing behind him

      For log in issues or assistance

      eCore Help Desk

      Hours: Mon - Fri between 8:00 AM - 5:00 PM 

      Phone: 678-839-5300 or Toll Free 1-855-93ECORE

    • Woman working from a laptop at a kitchen table

      For after-hours technical support

      Hours: 24 hours/7days a week

      Phone: Toll FREE 1-855-772-0423

    • Keyboard button with the word test on it

      For assistance with proctored exam or scheduling issues

      Hours: Mon - Fri between 8:00 AM - 5:00 PM (after hours use email address for support)

      Phone: 678-839-4900

      (NOTE: This is not for testing issues - Testing Coordinators are only covering the proctored experiences)